Financial Difficulty
Concerned you may not be able to make your weekly payment?
We understand that life is unpredictable and personal circumstances can change. At Crawfords Appliances, we understand life has its ups and downs and we want you to know that we are here to support you every step of the way if you are unable to make your weekly payment.
Should you have any concerns about meeting your payment, please contact us immediately to inform us about your situation. Our approachable customer service team can be contacted on 01934 23 50 60. Your enquiry will always be managed confidentially and our trained team will work with you to find and agree the best solution for you.
Some things you can consider:
- You might want to consider swapping your product for a more affordable alternative that will reduce your payment
- If you are renting more than one product you might want to consider returning an item that will reduce your payment
In all instances, please contact us for help and support as quickly as possible. As soon as we are aware of your situation, we can start helping you. Don’t delay call us right away.
Should you require advice about how to manage any financial difficulty, there are a number support services available and their advice is free:
Citizens’ Advice Bureau
Website: www.nacab.org.uk
Step Change
Telephone: 0800 138 1111
Website: www.stepchange.org
National Debtline
Telephone: 0808 808 4000
Website: www.nationaldebtline.co.uk